Creating a Bill.com account

Once you have been accepted onto a campaign, you will receive an email with a link to set up a free account with Bill.com. This is how you will receive electronic payments.  Please note that if you already have a linked account, you will not receive another invitation.

Mailed checks will expire after 90 days.

Please use the link in the email you received to sign up. Do not sign up directly on the Bill.com website.

What if I’ve already set up a paid subscription account?

If you have already created a paid subscription account and want to downgrade to a free vendor account, please do the following:

  1. Log into Bill.com, click on the Settings gear icon in the upper right corner.
  2. Under “Your Account With Us”, click Billing.
  3. Click on the option at the bottom left for “I only need an account to receive payments from other Bill.com customers”.

How do I update my bank account?

You will need to re-set the bank account in Bill.com. The routing number and/or account number for a bank account previously set up cannot be edited.
To do this:

  1. Click on the Settings gear icon in the upper right corner.
  2. Under Your Company, click Bank Accounts
  3. Click Set up new bank

Note: In order to remain compliant with laws and regulations surrounding money movement, users are required to enter Tax ID information when adding a new bank account.

  1. Click “Make Primary”

Payments will be received to your newly-added bank account.

How do I update my address?

  1. Click on the Settings gear icon in the upper right corner.
  2. Under Your Company, click Profile
  3. In the upper righthand corner, you will find an edit icon that looks like a tablet and pen. Click the edit icon.
  4. Update your address information under Company Location and click “Save”.

How do I check my payment history?

  1. Log into your bill.com account.
  2. On the left-hand menu, click “Payments In”.You can click on any highlighted “Reference#” and it will give you all of the detail for that payment. The campaign name will be listed in the “memo” field.

You can also create a report by using the export function.

  1. Click on the Settings gear icon in the upper right corner. Under Import / Export in the far right column, click on “Import / Export”
  2. Scroll down the list to “Payments Received”, then click on “Export”.
  3. Click Export All. Your export will then begin immediately.